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Terms of Use

Working in a Sunny Office

Terms & Conditions

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General Information

These Terms and Conditions of Use (the “Terms of Use”) apply to the Ultrefina Canada Corp. website accessible at www.Ultrefina.com and associated websites (collectively, “the Website”). The Website is the property of Ultrefina Canada Corp. (“Ultrefina”).

Ultrefina reserves the right to change, modify, add, or remove portions of these Terms of Use at any time. The user (“the user”) is responsible for reviewing these Terms of Use each time they use the Website. Continued use of the Website signifies acceptance of any changes to the Terms of Use. If users disagree with any term in the Terms of Use, they must refrain from using the Website.

Ultrefina grants users a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website, provided they comply with these Terms of Use. This right is terminable at any time.

Ultrefina will not be held liable if users do not read the Terms of Use in part or in full. By providing access to the Terms of Use, Ultrefina has fulfilled its information obligations.

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Content and Intellectual Property Rights

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code (collectively, “the Content”) on the Website are owned, controlled, or licensed by Ultrefina and are protected by copyright, patent, trademark, and other intellectual property laws.

No part of the Website or its Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way without the express prior written consent of Ultrefina.

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Purchases and Payment

Additional terms and conditions may apply to purchases of goods and services, and specific portions or features of the site, including contests, promotions, or other similar features. All such terms are made part of these Terms of Use by this reference.

When purchasing on the Website, you agree to provide a valid credit/debit card for payment. Your total price may include taxes, fees, and shipping costs, for which you are responsible.

By providing a payment instrument, you confirm you are permitted to use it and authorize Ultrefina and its payment processor to charge the full amount to your payment instrument. You also authorize Ultrefina to collect and store that payment information.

We may cancel any transaction if we believe it violates these Terms and Conditions or if it may prevent financial loss. To prevent financial loss, we may contact your payment instrument issuer, law enforcement, or affected third parties and share details of any payments you are associated with.

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Sale of Goods and Services

We may sell goods or services, or allow third parties to do so, on the Website. We aim to provide accurate information regarding products, including descriptions and images, but purchases are made at your own risk.

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Shipping, Delivery, and Return Policy

You agree to ensure payment for any items purchased and acknowledge that prices are subject to change. When purchasing physical goods, you agree to provide a valid email, shipping address, and billing information. We reserve the right to reject or cancel orders for any reason, including errors or omissions in the information you provide. If we cancel an order after payment, we will issue a refund.

In case of return within the 60/30 day free trial, Ultrefina will retrieve the equipment by dispatching a certified installer to remove it, following your notice. All obligations under this agreement will terminate once the equipment is retrieved, including a full refund minus labour costs. A flat fee of $199 applies for one piece of equipment, or up to $399 for multiple pieces. Alternatively, you can hire a third party to remove and return the equipment in good condition. For any questions, concerns, or disputes, you agree to contact us promptly.

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Privacy

Ultrefina’s Privacy Policy applies to use of this site and is part of these Terms of Use. By using this site, you acknowledge that internet transmissions are never completely private or secure.

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Breach of Terms of Use

Ultrefina will prohibit any use of the Website that violates the Terms of Use and will seek damages for any resulting losses or liabilities. Ultrefina may disclose user information if necessary to investigate or respond to complaints, or to protect the rights and property of Ultrefina or others.

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Disclaimer

ULTREFINA MAKES NO PROMISES OR WARRANTIES THAT THE WEBSITE OR ANY CONTENT, SERVICE, OR FEATURE WILL BE ERROR-FREE OR UNINTERRUPTED. THE WEBSITE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE. ULTREFINA DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ULTREFINA DISCLAIMS ANY LIABILITY FOR ACTS, OMISSIONS, AND CONDUCT OF THIRD PARTIES IN CONNECTION WITH THE WEBSITE.

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Limitation of Liability

EXCEPT FOR BODILY INJURY, ULTREFINA AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY USE OF THE WEBSITE OR CONTENT UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY. THIS INCLUDES ANY ERROR, INTERRUPTION, LOSS OF DATA, OR INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. TOTAL LIABILITY SHALL NOT EXCEED 50 CAD.

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Indemnity

Users agree to indemnify Ultrefina against any damages, losses, liabilities, settlements, and expenses arising from any claim or action related to their use of the Website.

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Governing Law and Dispute Resolution

These Terms of Use are governed by the laws of Ontario, Canada. Any legal action related to the Website or these Terms of Use must be brought in the courts of Ontario.

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Feedback and Information

Any feedback provided on the Website is deemed non-confidential and may be used by Ultrefina unrestrictedly.

Ultrefina reserves the right to transfer installation services to a subcontractor without notifying the customer. The subcontractor assumes liability for the installation and Ultrefina is not liable for any loss or damage after the transfer.

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Last updated on July 8, 2024

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