Accessibility Statement | Ultrefina Canada Corp.

Accessibility Statement

At Ultrefina Canada, we are committed to making our website accessible and easy to use for everyone, including people with disabilities. We believe in equal access to digital content and are working actively to improve our accessibility at all levels.

What We Are Doing to Support Accessibility

We have taken the following steps to make www.ultrefina.com more accessible:

Included accessibility best practices in our web design process.
Performed regular audits and testing for accessibility issues.
Trained our team on accessibility awareness.
Set internal goals and responsibilities to maintain accessibility standards.

Our Accessibility Standards

We follow the Web Content Accessibility Guidelines (WCAG) 2.1, which are global standards for web accessibility. These guidelines include three levels of compliance:

Level A: Basic accessibility
Level AA: Strong accessibility (our goal)
Level AAA: Advanced accessibility

We are working towards full WCAG 2.1 Level AA compliance.

We Welcome Your Feedback

If you find any part of our website difficult to use or experience an accessibility barrier, we’d love to hear from you.

You can contact us using any of the methods below:

Email: support@ultrefina.com
Phone: +1-647-628-2828
Mail: 90 Elmers Lane, King City, ON L7B 0P5

We aim to respond to all accessibility-related feedback within 5 business days.

Technology We Use

To support accessibility, our website uses the following technologies:

HTML (for structure)
CSS (for styling and layout)
JavaScript (for interactive features)

These technologies help ensure compatibility with screen readers and other assistive tools.

Known Accessibility Limitations

While we do our best, there may still be some issues. For example:

Some PDF documents on our site may not be fully accessible.
🛠 We are actively working to fix this. If you need a more accessible version, please contact us.