Knowledge Base
Here you will find some general Q&As with regards to the water filtration industry

1 / What's the difference between water softening and filtration?
Water softening process removes the calcium and magnesium that cause hard water through an ion exchange process. Water filtration addresses quality issues more related to its cleanness, tastes and or odors, from potential contaminants such as lead, mercury, arsenic, bacteria that cause health concern to chlorine, chloramine, rust and much more which may affect its taste or odors..
2 / How do water softeners work?
Water softeners contain negatively charged resin beads that's designed to attract positively charged ions like calcium and magnesium which are the dissolved minerals responsible for hard water. Through ion exchange process, the hardness ions are attached to the resin beads and were then removed from the water, resulting in softened water.
3 / How is reverse osmosis different from a filtered pitcher or my fridge filter?
Standard filtered pitchers and fridge filters rely mainly on basic carbon filtration, which mostly removes chlorine or bad taste, while a RO systems offers multiple stages of advanced filtrations that removes much more contaminants, impurities, bad tastes and odors an ensures to deliver you much cleaner, healthier and tastier water.
4 / What impact does hard water cause to me?
Hard water contains a high concentration of calcium and magnesium. That can cause scale buildups in pipes, soap scum on fixtures, cloudy glassware, spotty dishes, dry skin, split hair and hair loss, stiff and scratchy laundries, speedy wear and tear of water-using appliances, and more.
5 / What would I find out from a water quality test and analysis?
Our in-home water test and analysis can test for water hardness, chlorine, total dissolved solids (TDS), iron and other common water issues.
6 / What else would a water softener benefit me apart from the skin and hair benefits?
A water softener can also save you big on your expenditures spent on cleaning agents like soap, shampoo, detergent, jet-dry and etc. The cleaning products works more efficiently in soft water. The hard water does not make it lather well, hence the decrease of cleaning power. Also by using the water softener, you can also save energy when doing laundry or using water heater. In addition, it prolongs the life of your water using appliances and cause less repair and replacement.
7 / What are the common contaminants removed by a reverse osmosis drinking system?
It removes silt, sand, rust, sediments, TDS, chlorine, chloramine, heavy metals, VOC, bacteria, microorganisms, and other biological contaminants.
8 / What are the signs of hard water?
Signs of hard water include spots on glasses, scale buildup on faucets and showerheads, dry hair, dry or irritated skin, soap scum on shower doors, dingy or stuff laundry, and problems with water-using appliances.
9 / How would I know if I need to test my water or get it treated?
If your water smells bad or tastes bad, and you are experiencing cloudy glassware, hard to clean spots or surfaces, you are seeing spots, stains or buildups on the faucet, shower head, you should get your water tested by an expert for your own health. Majority cities or GTA are having hard water issues, and the northern it gets, the harder the water is. You are not an exemption.