Service Related
Here you can find all popular questions regarding our services provided.

1 / Does Ultrefina offer free in-home water test and analysis?
Yes, Ultrefina offers free in-home water quality analysis and consultation. Obligation free and no mandatory purchase required.
2 / Can I take the equipment with me if in case I moved to my new home?
Yes, absolutely, it's your property and you can take it and reinstalled anywhere you desire. All you need is to give us a call and we will take care of the rest. A fee may apply just as an appreciation to cover the basic labor cost.
3 / How long does it take to install the system and what is the associated cost of it?
We offer free installation if you ordered any main products like drinking system and whole-home filtration system. Installation normally takes anywhere from 1 hour to 3 hours depending on how many systems you have ordered with us.
4 / How long does it take to install the system and what is the associated cost of it?
We offer free installation if you ordered any main products like drinking system and whole-home filtration system. Installation normally takes anywhere from 1 hour to 3 hours depending on how many systems you have ordered with us.
5 / Can I ask your technician to do a bypass if I don't want my gardening hose connected with a softener ?
Yes, absolutely we can do that upon your request. Please mention that to your sales rep when he is doing an in-home consultation. He will be able to do a rough estimate based on the distance between the softener location and the garden hose. Then our technician will prepare accordingly ahead of time and then have it completed at the time of installation.