Product Related
Here you can find a list of popular QAs that are product related

1 / How often do you need to change filters and their costs?
The filter replacement frequency is mostly depending on the area water quality as well as your household consumption. In general, for a household of 4-5 people in the GTA area, you are probably looking at yearly basis for the carbon filter and 2-3 years for the RO membrane. And great advantage of our whole-home pre-filtration, there is no filter replacement required. Find out more, click here>
2 / Why my RO water is full of many tiny air bubbles?
These bubbles are negative hydroxyl ion oxygen bubbles and are created by the process of ionization and show the NEGATIVE oxidation reduction potential, or the antioxidant power of your water. The higher the -ORP, the more oxygen bubbles you’ll see in your water. The oxygen bubbles quickly dissipate. As blood cells carry oxygen for use throughout your body, those oxygen bubbles are important. The oxygenated water helps increase energy and boosts your immune system. Low levels of oxygen in the blood can result in dizziness, fatigue, and lack of energy.
3 / Does a whole-home filtration system benefit my skin and hair?
Yes. Chlorine /Chloramine is largely used in all municipal sources of water to sanitize and disinfect the bacteria and germs found in the water source that cause harmfulness to human body. That's also a main cause of dry skin and hair. Ultrefina's whole home water filtration system will deliver you chemical-free water at every tap in your home
4 / Will I still need a Brita after installing your drinking system?
By using just a carbon filter, Brita filter is mainly designed to filter chemicals that cause the bad taste and minimal contaminants. However, our RO drinking systems filtrates more and thoroughly all contaminants, impurities, heavy metal as well as bacteria that cause harmfulness to your health. Therefore, the Ultrefina RO does all and better job once installed.
5 / Why is it better to bathe/shower with filtered and or softened water ?
The chemicals in the municipal water causes dry skin and hair loss. Taking a 30 min shower is like drinking 2 liters of chlorinated hard water. That's why bathing with filtered or softened water does benefit a lot to your health.
6 / Do I need both a softener / whole-home filtration system as well as the RO drinking system?
Yes, highly recommended. Whole-home filtration takes care of you from everything external as you can see including your body, the appliances, fixtures, piping and etc. while the drinking system takes care of you from within to deliver you better healthier and tastier water to boost your immune system.
7 / Are all the whole-home filtration system universal to all homes?
Technically no, we customize the right size and capacity of the whole-home filtration system for you based on your family size, water consumption level and habit, total water usage point of your home to determine the right one for your own needs.
8 / What sort of maintenance required for your water softeners and whole-home filtration systems?
Water softener requires the adding 2 bags of the special softener salt every 3-6 months depending on your household water consumption and area water hardness, other than that, a replacement of the resin beads in the tank may be necessary every 10-15 years. For whole-home filtration system, the activated carbon and other filtration contents may require an replacement every 1-4 years depending on the models you chose with us.
9 / Do you also offer filtration products for private well water?
Currently we offer the well water products on project-to-project basis and that requires a ordering time of roughly 1-3 months depending on what products you are going to get. Reason being that the underground well water source varies a lot depending on the area that you are in. Bacteria, germs, sulfur, iron level are always different. We wanna make sure to get you a complete and issue-fixed solution instead of random trying. In general, a UV sanitizer is a must to have, iron/sulfur remover is mostly required and a softener as well.